


If only one or no dots appear on the sensitivity screen, there may be a problem with the Wii Remote, Sensor Bar, or Wii console and all items will need to come in for repair.If the cursor is currently not appearing, then this can only be done via a Classic Controller / Classic Controller Pro. Dab at the sticky areas of the Wii Remote with the tape to remove any contamination.Other tape may be used, but we've found masking tape to be the most effective. Place the fingers of one hand together and wrap a long strip of masking tape around the tips, so that the sticky part is facing outward.If contamination is found, follow these steps: Check the pointer lens for contamination (smudges, sticker residue, etc.).If you are using a Wii Remote Plus, try recalibrating.Ensure the Wii Remote is being used between 3 and 10 feet directly in front of the TV.If you are using an unlicensed accessory, a licensed accessory may resolve the issue. The licensed Wii Remote has the model number printed on the bottom near where the controller expansions plug in. Ensure that you are using a licensed Wii Remote.If another Wii Remote works, there is likely a problem with the original Wii Remote only.Try using another Wii Remote, if possible.

Reset the Wii remote, then sync the Wii Remote with the Wii console.

Verify that there are no bright light sources, including sunlight, near the TV, shining towards the remote or reflecting off the TV screen.If there is any physical damage, you can purchase a replacement from our online store.Inspect the Sensor Bar cord and look for any physical damage (sometimes caused by pets or vacuum cleaners).Verify the Sensor Bar's connection and placement.
